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General FAQs about backups, storage, refunds, and other app topics.
- Refund policyLearn how to request a refund for Notewise purchases made via Google Play, our website, or the Apple App Store.
- Will I lose my data?Notewise Cloud maintains redundant copies of your notes, while local-only users must avoid app reinstallation or storage clearing to prevent permanent data loss.
- How to contact usHow to get help with Notewise, including FAQs, support contact, bug reporting, and feature requests.
- Why does the free version only support 10 notes?Learn why the free plan is limited to 10 notes and how upgrading supports the continued development of Notewise.
- How to gift Notewise Unlimited and Notewise CloudEnter the recipient's email address during checkout on the pricing page to send an activation code or link a subscription directly to their account.
- Why do my notes take so much storage?Handwritten notes naturally use more storage because each pen stroke is stored as detailed vector-based data.
- How to share app diagnostic data with Notewise SupportLearn how to share diagnostic data with Notewise Support to help troubleshoot app performance, reliability, or Notewise Cloud sync issues.
- How to share device bug or crash reports with Notewise SupportLearn how to share your device bug or crash report with Notewise Support to help us troubleshoot app crashes, freezing, or app-not-responding issues.