Notewise Cloud
Storage, syncing, and data migration in Notewise Cloud.
- What happens when my Notewise AI & Cloud Plan expires?Learn what happens to your cloud-stored notes and how the 30-day recovery grace period works when your subscription ends.
- What happens after I sign out?Signing out removes cloud-synced notes from your local device while retaining them in storage for retrieval upon your next login.
- Does Notewise AI & Cloud Plan work when I'm offline?View and edit your notes without an internet connection, but keep in mind that cloud synchronization pauses until you reconnect to a network.
- What happens when I run out of cloud storage?Find out what happens when you reach your cloud storage limit and how to prevent your notes from being deleted.
- What happens to my existing notes after upgrading to Notewise AI & Cloud Plan?Understand how your local notes are safely synced to the cloud when you upgrade to a Notewise AI & Cloud subscription.
- How to migrate my notes from Notewise AI & Cloud Plan to Classic Unlimited Plan?Export all your cloud notes for local re-import before signing out of your subscription to ensure a seamless transition to Classic Unlimited Plan.
- Why is Notewise Cloud syncing slowly?Learn what factors affect sync speeds and how long it typically takes to back up your notes to Notewise Cloud.
- Why is there cloud storage usage when I have no notes?Learn why Notewise might show storage usage even when your library is empty, such as saved preferences or items left in the Bin.
- Where is my data stored in Notewise Cloud, and is it secure?Notewise Cloud secures data using Google Cloud and AWS servers in Europe and Singapore with full GDPR and CCPA compliance and encryption at rest.
- How does Notewise Cloud handle incomplete uploads?Incomplete uploads older than 14 days are removed as corrupted data, and these incomplete uploads do not count toward your storage usage.
- How many notes can I store with 1GB of Notewise Cloud storage?Calculate your storage needs based on an average of 110 notes per 1GB, noting that capacity varies with the inclusion of images, PDFs, and audio recordings.
- What to do if the cloud indicator shows an errorLearn how to troubleshoot Notewise Cloud sync errors by checking your internet connection and restarting the app.
- Unable to connect to Notewise CloudTroubleshoot Notewise Cloud connection errors caused by network issues, VPNs, ad-blockers, device filters, or regional restrictions.